might be hang session, call the centre for a delete session.

Called streamyx twice d, filled two reports and they still maintain that there's no problem with the connection! Grr....

It seems all new accounts do get the 60 IP range.. and it is bad. Veryyy.

I'm on the 219.x.x.x connection and it's pretty laggy. A friend of mine using 218.x.x.x reports no issues with his net connection=(

At night the connection is VERY bad! Guess what, a 30 minutes talk with the tech support lady and she won't even open a report for me. What nerve! Here's the gist of the conversation:

1) She admits that she doesn't know anything about the 'technicalities' (it was like...duh. I was talking about high latencies to internation sites and she still asked me if my browsing was slow)
2) She made me do the entire 'procedure' (streamyx callers will know what I mean) with the promise that she'll file a report if it doesn't solve it. Obviously, it didn't
3) Her reason for not making a report was that the xpeedometer reading was normal. She can't seem to get the idea that FTP brickfields is IN MALAYSIA!
4) At the end, she was kinda rude too. Talk about adding insult to injury, sheesh...

I'm darn frustrated now. Where's Jaring's rumored broadband service (not the wireless bb) when we need it? Any idea when Jaring will launch it?

the problem is back at 8.30pm... about 30% packets loss....... cannot connect to msn

my streamyx had been scred up since 15th last month.. damn mofotmfarkingnutz!!

Yeah, its farking irritating to call the tech support, those as$hole knows nothing, always use the same procedure. Wont proceed unless you follow what hes telling you to do like create a new connection, restart yr pc and the best one i get was, "please try to disconnect your phone and use direct connect, i will wait here.." those retarded mutherfcker really a genius! farkingtmnutz peoples! Calling em already not free, still have to wait for those morons to answer and listen to their stupid stuff! not to be racist, i found most indian tech support there are really reluctant to open a report for you and are very rude!

farking sienz ler... like killing some tmfarkingnutz peoples!

4am now, World of Warcraft/MSN disconnected three times in 30 minutes and now the connection is silky smooth. Wtf? From 1000ms dropped to 580ms! I dunno what to say about TMnut...

lol.. i know what to say.. they are money sucker...

playing games in the middle night of nowhere, you must be game freaks after all.
that's a good ping anywhere but how long it can be maintained that way?

my streamyx will probably down from 8.30pm till 1.00am every night. and sometimes afternoon till 1am also cannot use. duno what problem. but no matter when the problem start, wait until 1am sure can use. dunno it has something to do with 1am?

Jaring already had ADSL service, but only for certain areas

I heard that Jaring BB is worse. Anyway, when I call them up I always say this. "Look, I've already done all the procedures and if you do not believe me check my past records as I've even spoken to your manager, and I dont wanna waiste anymore time." And then they let me skip everything and file a report ^^ But then, nothing gets done anyway :/

The list of things they asked me to do so far, from all my calls.

Reconnect
DC and make a direct connection, dont use a router
Try with a new modem
Try with a new router
Bring your friends com to your house and try (including modem and router)
Bring your com to your friends house and try (including modem and router)
Delete your cookies
Format your PC
Flush your DNS
Turn off all your firewalls
Pluck out your phone line and wait for 5 minutes, then pluck it back and try again. If that doesnt work, do this on your router and modem

Theres still more but I cant remember, couldnt be bothered anymore after I quit WoW due to frustration. But as you can see most of it are retarded. Make your own list too? Would really like to see how idiotic Streamyx can get.

69 pages aledi and growing. SO many complains and yet nothing done. Have you guys ever run a help desk center? There are tons of stupid questions and tons of legitimate questions.
I've made a few calls to TM also and like you said, the routine they ask you to do is ridiculously for people who know nuts about networking and the persons asking you to do also know nuts about them.
Anyway if it counts, i don;t have any complains on my streamyx for the past 4 months so I'm good with TM.

Aaargh! What's happening today? Constant DC...cant torrent in peace, always dc when >80kBps

I having problem with streamyx since April 2005, almost no ONE good day that has smooth connection, everyday must has problem with streamyx, either packets loss, zero upload speed, or cannot connect at all

I won't deny it

The 'good ping' lasted till 7-8am. After that, it spiked up to 900ms again If this continues, I'm going to Clickers subang this weekend to have a long Q&A session with the staffers. Obviously talking with the tech support lady won't help.

Anyway, did you guys notice the path taken when using tracert? If I'm not wrong, www.cnn.com used to go thru alter.net, now it's san jose, LA. I'm not sure if this has anything to do with the latency issues, but sites like www.palminfocenter.com that go thru alter.net doesn't suffer any high pings.

For the past 8 weeks, I've been having crawling-speed with my Streamyx (never reach over 30kB/s) when I surf international sites (inc. downloading files) eventhough TMnet's own speedometer always give me around 99kB/s. I never wanted to call up the hotline to make a report 'cuz it had always wasted my time. But 2 nights ago, I just could not take this problem anymore and decided to phone them. The guy on the line asked me to test my Streamyx with Speedometer and of course, I lied to him that it could only go up to 25kB/s ('cuz that's what I always get from international test sites). So, he made a report for me. Surprisingly, a technician called me up just now and asked me if my browsing/surfing is still slow. I pretended to test it with TMnet's Speedometer and he said "No, don't use that Speedometer 'cuz it doesn't help much..". LOL! Then, he asked me to look into my modem console and I found out that he changed my download speed from 1024kbps to 512kbps !! I asked him why and he said "I have to reconfigure your port back to default and will change your old port to a new port in 24 hour". I was like, "uh... ok. So, will I get back my 1mb connection?" and he replied yes. He gave me his number and asked me to contact him if I still face the same problem tomorrow evening.

I wonder why changing port will help my Streamyx speed improve. My transfer rate now can only go up to 15kB/s... I hope he knows what he is doing!

Thats what happening to me now! fark tm nutz!! Cant even send out an email! This is Malaysia broadband! Malaysia sure boleh!!

I am just too pissed!

TMNet boleh! boleh cakap, pandai cakap, kuat cakap, tapi tidak boleh buat apa selain dari cakap

First time i heard of increasing speed by lowering speed. lol

this is a serious case of WTF? almost as funny as getting a 4.5k internet bill...
you gotta hand it over to these jokers, TMnet is seriously trying to make us laugh....

Anyway, today it seems the speed is ok, i didn't do any downloading, just surfing. Most sites come up asap, some need to be refreshed but all in all it's been a good day.

Aiyo, streamyx.... Haih, I am encountering crawling speed today and I cannot even complete most downloads from international sites. When there is a connection problem, they will only call me to restart my modem and reconnect 5 minutes later. I personally feel that they are not so trained to assists the customers to solve a problem. It's better and faster if I identify and solve the problem myself.

my download also very slow.. damn tmnet..

whats the "usual" speed for a 1MB package?

for 512k package, it should be around 51kb/s

how bout 1MB package?

1024 divided by 8 is your download speed in k/s.

i know this lar.......

i mean for Streamyx 1MB package, whats ur "usual" speed...

i get around 90-100kbps

that's pretty good already, normal speed.

thats usual speed if line ok.. if line not ok.. only 20kB-50kB..

@wiNd

For 1MB is around 100KB+.

100 - 110KB/s

Did you guys feel today connection damn suck?Now i feel even connect to Japan also facing shit problem,not even international sites.

thanks for the feedback, guys....

It has been sux for years .

no competitors = no improvement......

sigh.

even want to subscribe to Streamyx, have to "pay" "fee" to get connected.....

dial 1300 88 9515 also MUST CHARGE LOCAL CALL RATE......ask us to wait wait wait....

im not just feel.. but im really piss off to dead...

I remember last time the helpline number was 1800-88-9515, FOC one, but TMnutz has changed the policy and now have to pay. Somemore the operator likes to ask u to wait in order to make report, and it'll consume quite lot of time for waiting.

yeah, last time free 1.........now must pay!

check report status = 2 min
lodge a report = 1-2 min
sometimes all operator busy = wait 3-5 mins

because of the bad service, there are more and more ppls calling to lodge complain, they dont want to loose any money. so we the consumer of the boleh land will have to suffer...

Greedy bastards. 'nuff said

money sucker sounds good too..

My Streamyx bill for September suddenly charged me RM 50 for registration!

I have been paying RM66 for few months, and also I did my own installation and no one actually come to my house. WHAT THE HELL THEY WANT TO CHARGE ME RM50!!

Screw Streamyx... Screw TM

Too many people lodged a complaint, maybe that's why they started to charge ppl so they can make money Anyway, when will the 60 range be as stable as the 219 range? I pity my friend.. complaining every day

219 was ever stable?

Riiiggghhhtt..... 219 is stable. ROLF....tmnut is teh suck

:::.. Download Stats ..:::
Connection is:: 94 Kbps about 0.1 Mbps (tested with 579 kB)
Download Speed is:: 11 kB/s
Tested From:: http://testmy.net/ (server2)
Test Time:: Thu Oct 6 16:37:48 UTC+0800 2005
Bottom Line:: 2X faster than 56K 1MB download in 93.09 sec
Diagnosis: Awesome! 20% + : 36.23 % faster than the average for host (19.142)
Validation Link:: http://testmy.net/stats/id-AUNH934W0

60 ip range was never stable

ip 219.95 also laggy

what about 218 ip range, is it stable or not, it mainly for enterprise and corporate.

I've heard this a few times but why is 218 mainly for enterprise and corporate? Was it stated by Streamyx? Would like to know cuz from my observation on the people around me, those that had 219 was the early birds like myself, then they ran outta ports. After that when 218 came out they all got it, including the new suscribers at that time. I'm still clueless about what port 3 and port 4 serve as, but much later on when the 60 range came out, everyone got dumped there.

Again, everyone that I know thats using 218, got their Streamyx about the same time, so I think that its all based on when you suscribe. The fact that every new suscribers are only getting the 60 range is further backing up this point. Well all in all only 218 is tolerable, the rest are just doomed to oblivion

i an wondering how much users can support 1 ip range?